You Will Learn How To:

• Explain how each newly sold customer can add to your book of business.
• Describe how you can use Facebook and other social media channels as a tool for selling.
• List the time intervals that you should follow-up with each sold customer.
• Give examples of some questions you can ask during your follow-up calls that show your customer you still care about them – even though the sale is complete.
• Describe how you should remind your customer about the impending manufacturer’s survey.
• Discuss how you can start the referrals conversation with a customer.
• Explain the process of following up on customer referrals.
• Summarize the reasons why referrals can be more profitable and quicker sales.
• Outline ways that the CRM can help you to follow-up with your customers.