Lesson Elements
- 36 Interactive Modules
- Downloadable Workbook
- Key Lesson Takeaways
- Checklist Of Action Items
- 15 Quizzes | Knowledge Checks
- Resources | Glossary
- Certification
You Will Learn How To:
- Identify the steps in the sales process.
- List the sales steps in order – as if you were following the process from beginning to end.
Introduction To The Digital Road To The Sale™
- The Sales Process Is No Longer Linear
- The 13 Steps In The Car Sales Process
- Step #1: Automotive Digital Retailing
- Step #2: The Meet & Greet
- Step #3: Successful Fact-Finding
- Step #4: The Trade-In Evaluation
- Step #5: Selecting A Vehicle To Demo
- Step #6: Vehicle Presentation & The Test Drive
- Step #7: Setting The Stage For The Sale
- Step #8: The Trial Close
- Step #9: Presenting The Figures
- Step #10: Negotiating & Closing
- Step #11: The Turnover To Finance
- Step #12: The Digitized & Active Delivery
- Step #13: Follow-up After The Sale
- Explore The Lesson: Automotive Digital Retailing
